MAS 101 LEGAL ASPECTS OF THE MEDICAL OFFICE (2)
Introduces the basic concept of medical assisting and its
relationship to the other health fields. Emphasizes medical ethics, legal
aspects of medicine, and the medical assistant’s role as an agent of the
physician. Provides the student with knowledge of medical jurisprudence and
the essentials of professional behavior.
Topics include:in¬troduction to medical assisting,
introduction to medical law, physician-patient-assistant
relationship, medical office in litigation, ethics, and bio-ethics
and state laws.
Hours: Class/Week -2
Lab/Week: 0.00
Pre-requisites:Program Admission
MAS 103 PHARMACOLOGY (5)
Introduces drug therapy with emphasis on safety, classification of
drugs, their action, side effects, and/or adverse reactions. Also introduces
the basic concept of math¬ematics used in the administration of drugs.
Topics include:introduction to pharma¬cology, calculation
of dosages, sources and forms of drugs, drug classification, and
drug effects on the body systems.
Hours: Class/Week -5
Lab/Week: 0.00
Pre-requisites:AHS 101, AHS 109, MAT 101
MAS 106 MEDICAL OFFICE PROCEDURES(3)
Emphasizes essential skills required for the typical medical office.
Topics include:medical office protocol, time management,
appointment making, telephone techniques, medical office equipment,
mail services, medical references, medical filing, cor¬respondence,
and travel and meeting arrangements.
Hours: Class/Week -3
D.Lab/Week: 2.00
Pre-requisites:Program Admission
Co-requisites:BUS 101
MAS 108 MEDICAL ASSISTING SKILLS I (5)
Introduces the skills necessary for assisting the physician with a
complete history and physical in all types of practices. The course includes
skills necessary for steriliz¬ing instruments and equipment and setting up
sterile trays. The student also explores the theory and practice of
electrocardiography.
Topics include:infection control and related OSHA
guidelines, prepare patients/assist physician with examinations and
di¬agnostic procedures, vital signs/mensuration, minor office
surgical procedures, and electrocardiograms/holter monitor.
Hours: Class/Week -2
D.Lab/Week: 2.00
P.Lab/Week: 6.00
Pre-requisites:Program Admission, AHS 101, AHS 109
Co-requisites:AHS 104
MAS 109 MEDICAL ASSISTING SKILLS II (5)
Furthers the student’s knowledge of the more complex activities in a
physician’s office.
Topics include:collection/examination of specimens and
CLIA regulations; uri¬nalysis, venipuncture,
hematology/chemistries/bacteriology, administration of med¬ications,
medical office emergency procedures, rehabilitation, testing of
respiratory function, principles of radiology and radiology safety.
Hours: Class/Week -2
D.Lab/Week: 2.00
P.Lab/Week: 6.00
Pre-requisites:MAS 103, MAS 108
MAS 112 HUMAN DISEASES (5)
Provides clear, succinct, and basic information about common medical
conditions. Taking each body system, the disease condition is highlighted
following a logical for¬mation consisting of: description, etiology, signs
and symptoms, diagnostic proce¬dures, treatment, prognosis, and prevention.
Topics include:introduction to disease and diseases of
body systems.
Hours: Class/Week -5
Lab/Week: 0.00
Pre-requisites:AHS 101, AHS 109
MAS 113 MATERNAL AND CHILD CARE (5)
Focuses on the reproductive system, care of the mother in all stages
of pregnancy, the normal and emotional growth of the healthy child, and care
of the sick child.
Topics include:introduction to obstetrics, female
reproductive system, male reproductive system, intrauterine
development, prenatal care, labor and delivery, principles of fetal
monitoring, principles of specialized testing (fetal monitors,
ultrasound, special triple test, and stress test), and child
development: newborn through adolescence.
Hours: Class/Week -5
Lab/Week: 0.00
Pre-requisites:AHS 101, AHS 109, MAS 103
MAS 114 MEDICAL ADMINISTRATIVE PROCEDURES I (3)
Emphasizes essential skills required for the typical medical office
in the areas of computerized applications in medical transcription.
Topics include:computerized applica¬tions to medical
transcription, application of computer skills, and medical
terminology.
Hours: Class/Week -2
D.Lab/Week: 0.00
P.Lab/Week: 3.00
Pre-requisites:Program Admission, AHS 101, AHS 109, BUS 101,
SCT 100, ENG 101
MAS 115 MEDICAL ADMINISTRATIVE PROCEDURES II (3)
Emphasizes essential skills required for the typical medical office.
Topics include:application software, accounting
procedures, and insurance preparation and coding.
Hours: Class/Week -1
D.Lab/Week: 2.00
P.Lab/Week: 3.00
Pre-requisites:MAS 114
MAS 117 MEDICAL ASSISTING EXTERNSHIP (6)
Provides students with an opportunity for in-depth application and
reinforcement of principles and techniques in a medical office job setting.
This clinical practicum allows the student to become involved in a work
situation at a professional level of technical application and requires
concentration, practice, and follow through.
Topics include:application of classroom knowledge and
skills, functioning in the work envi¬ronment, listening, and
following directions.
Hours: Class/Week -0
O.B.I/Week: 20
Pre-requisites:Completion of all required courses except MAS
118
MAS 118 MEDICAL ASSISTING SEMINAR (4)
Seminar focuses on job preparation and maintenance skills and review
for the certification examination.
Topics include:letters of application, resumes, job
interviews, and letters of resignation.
Hours: Class/Week -4
Lab/Week: 0.00
Pre-requisites:Completion of all required courses except MAS
117
Corequisites:MAS 117
MAS 151 ICD-9-CM Coding I(3) Provides an introduction to medical coding skills and applications of international coding standards for billing of health care services.
Topics include:International classification of diseases, code book formats, guidelines and conventions, and coding techniques.
Hours: Class/Week -2
Lab/Week: 3.00
Pre-requisites:
Corequisites:
MAS 152 ICD-9-Coding II(3)
Topics include:
Hours: Class/Week -2
P.Lab/Week: 3.00
Pre-requisites:AHS 101, AHS 109, ENG 101, BUS 101
Corequisites:
MAS 153 - Physician's Procedural Coding(3)
Topics include:
Hours: Class/Week -3
Lab/Week: 0.00
Pre-requisites:
Corequisites:
MAT 095 MATH I (5)(IC)
Introduces elementary arithmetic needed for advancement to the level
of basic mathematics.
Topics include:place value, reading and writing numbers,
addition facts, subtraction facts, multiplication facts, division
facts, and simple word problems.
Hours: Class/Week -0
D.Lab/Week: 10.00
Pre-requisites:Entrance arithmetic score in accordance with
approved DTAE admission score levels
MAT 096 MATH II (5)(IC)
Teaches the student basic arithmetic skills needed for the study of
mathematics related to specific occupational programs.
Topics include:number theory, whole num¬bers, fractions,
decimals, measurement, and word problems. Homework assignments
reinforce classroom learning.
Hours: Class/Week -5
D.Lab/Week: 0.00
Pre-requisites:MAT 095, or Entrance arithmetic score in
accordance with approved DTAE admission score levels
MAT 097 MATH III (5)(IC)
Emphasizes in-depth arithmetic skills needed for the study of
mathematics related to specific occupational programs and for the study of
basic algebra.
Topics include:number theory, fractions, decimals,
ratio/proportion, percent, measurement/geometric formulas, and word
problems. Homework assignments reinforce classroom learning.
Hours: Class/Week -5
D.Lab/Week: 0.00
Pre-requisites:MAT 096, or Entrance arithmetic score in
accordance with approved DTAE admission score levels
MAT 098 PRE-ALGEBRA (5)(IC)
Introduces pre-algebra concepts and operations which will be applied
to the study of beginning algebra.
Topics include:number theory, signed numbers, order of
opera¬tions, simplifying algebraic expressions, factoring,
equations, and algebra word prob¬lems. Homework assignments
reinforce classroom learning.
Hours: Class/Week -5
D.Lab/Week: 0.00
Pre-requisites:MAT 097, or Entrance arithmetic score in
accordance with approved DTAE admission score levels
MAT 099/152 INTERMEDIATE ALGEBRA (5)
This course is designed for students who require additional skills
in algebra prior to taking College Algebra.
Topics include: operations with algebraic expressions;
linear and quadratic equations, inequalities, and functions;
graphing techniques; rational expressions and equations; exponents,
radicals, and complex numbers; and simultaneous equations.
Hours: Class/Week -5
D.Lab/Week: 0.00
P.Lab/Week: 0.00
Pre-requisites:Elementary Algebra ASSET score of 39 or MAT
103 with a grade of C or better.
MAT 1012 FOUNDATIONS OF MATHEMATICS (3)
Emphasizes basic mathematical concepts.
Topics include:mathematical operations, fractions,
decimals, percents, ratio and proportion, and measurement and
conversion. Class includes lecture, applications, and homework to
reinforce learning.
Hours: Class/Week -3
Pre-requisites:MAT 096, or Entrance arithmetic score in
accordance with approved DTAE admission score levels
MAT 1012 FOUNDATIONS OF MATHEMATICS (5)
Emphasizes mathematical skills that can be applied to the solution
of occupational and technical problems.
Topics include:properties of numbers, fractions, decimals,
percents, ratio and proportion, measurement and conversion,
exponents and radicals, and geometric and technical formulas. Class
includes lectures, applications, and home¬work to reinforce
learning.
Hours: Class/Week -5
Pre-requisites: MAT 097, or Entrance arithmetic score in
accordance with approved TCSG admission score levels
MAT 1013 ALGEBRAIC CONCEPTS (5)
Introduces concepts and operations which can be applied to the study
of algebra. Course content emphasizes basic mathematical concepts, basic
algebraic concepts, and intermediate algebraic concepts. Class includes
lecture, applications, and homework to reinforce learning.
Topics include:
Hours: Class/Week -5
D.Lab/Week: 0.00
Pre-requisites:MAT 098, or Entrance arithmetic and algebra
score in accordance with approved TCSG admission score levels
MAT 1015 GEOMETRY AND TRIGNOMETRY (5)
Introduces and develops basic geometric and trigonometric concepts.
Course content emphasizes geometric concepts and trigonometric concepts.
Topics include:
Hours: Class/Week -5
D.Lab/Week: 0.00
Pre-requisites: Grade C or better in MAT 103.
MAT 105 TRIGNOMETRY (5)
Emphasizes trigonometric concepts. Introduces logarithms and
exponential functions.
Topics include:geometric formulas, trigonometric concepts,
and logarithms and exponentials.
Hours: Class/Week -5
D.Lab/Week: 0.00
Pre-requisites:Grade C or better in MAT 103.
MAT 1011 BUSINESS MATH (5)
Emphasizes mathematical concepts found in business situations.
Topics include:basic mathematical skills, mathematical
skills in business-related problem solving, mathematical information
for documents, graphs, and mathematical problems using electronic
calculators (not to include the touch method).
Hours: Class/Week -5
D.Lab/Week: 0.00
Pre-requisites:MAT 097, or Entrance arithmetic score in
accordance with approved TCSG admission score levels
MAT 152 INTERMEDIATE ALGEBRA (5)(IC)
This course is designed for students who require additional skills
in algebra prior to taking College Algebra. The major topics include:
operations with algebraic expressions; linear and quadratic equations,
inequalities, and functions; graphing techniques; rational expressions and
equations; exponents, radicals, and complex numbers; and simultaneous
equations.
Topics include:
Hours: Class/Week -5
D.Lab/Week: 0.00
P.Lab/Week: 0.00
Pre-requisites:Elementary Algebra ASSET COMPASS score of 39
or MAT 103 with a grade of C or better.
MAT 1111 COLLEGE ALGEBRA (5)
Emphasizes techniques of problem solving using algebraic concepts.
Topics include:algebraic concepts and operations, linear
and quadratic equations and func¬tions, simulataneous equations,
inequalities, exponents and powers, graphing tech¬niques, and
analytic geometry.
Hours: Class/Week -5
D.Lab/Week: 0.00
Pre-requisites:Program admission level math achievement
MAT 196 CONTEMPORARY MATHEMATICS (5)
Overview course covering algebra, statistics, and mathematics of
finance.
Topics include:fundamental operations of algebra, sets and
logic, probability and statistics, and mathematics of finance.
Hours: Class/Week -5
D.Lab/Week: 0.00
Pre-requisites:Program admission level math achievement
MKT 100 INTRODUCTION TO MARKETING (5)
Emphasizes the trends and the dynamic forces that affect the
marketing process.
Topics include:marketing strategies, marketing mix,
marketing trends, and dynamic forces affecting markets.
Hours: Class/Week -5
Lab/Week: 0.00
Pre-requisites:Provisional admission
MKT 101 PRINCIPLES OF MANAGEMENT (5)
Develops skills and behaviors necessary for successful supervision
of people and job responsibilities. Emphasis will be placed on personnel
management, the basic su¬pervisory functions, supervisory skills and
techniques, and the special challenges and demands of supervising employees.
Topics include:management theories, including total
quality management; motivation, supervision, and evaluation of
employees; re¬cruitment, screening, and selection of employees;
supervision techniques; and func¬tions of management.
Hours: Class/Week -5
D.Lab/Week: 0.00
Pre-requisites:ENG 111(diploma), or ENG 191 (degree)
MKT 103 BUSINESS LAW (5)
Introduces the study of contracts and other business obligations in
the legal environment.
Topics include:creation and evolution of laws, court
decision processes, sales contracts, commercial papers, risk-bearing
devices, and Uniform Commercial Code.
Hours: Class/Week -5
Lab/Week: 0.00
Pre-requisites:Provisional admission
MKT 104 PRINICIPLES OF ECONOMICS (5)
Provides a study of micro and macro economic principles, policies,
and applications.
Topics include:supply and demand, money and the banking
system, business cycle, and economic systems.
Hours: Class/Week -5
Lab/Week: 0.00
Pre-requisites:Program admission level math achievement
MKT 106 FUNDAMENTALS OF SELLING (5)
Emphasizes sales strategies and techniques to assist the student in
the sales process.
Topics include:customer relations, professional image,
product/service knowledge, selling techniques and procedures, sales
presentations, and ethics of selling.
Hours: Class/Week -5
Lab/Week: 0.00
Pre-requisites:Provisional admission
MKT 107 BUYING (5)
Introduces the fundamental principles of buying, merchandising, and
accounting for products and services.
Topics include:assortment planning; locating resources;
ordering merchandise; just-in-time or quick response inventory
control; pricing for profit; and financial statements, ratios, and
accounting vocabulary.
Hours: Class/Week -5
Lab/Week: 0.00
Pre-requisites:Program admission level math achievement
MKT 108 ADVERTISING (5)
Introduces the fundamental principles and practices associated with
advertising activities.
Topics include:purposes of advertising; principles of
advertising; budgeting; marketing and advertising plans; regulations
and controls; media evaluation, target marketing, and selection;
campaign planning; and trends in advertising.
Hours: Class/Week -5
Lab/Week: 0.00
Pre-requisites:Program admission
MKT 109 VISUAL MERCHANDISING (4)
Focuses on the components of display necessary for the effective
visual presentation of goods and services. Opportunities will be provided to
utilize the principles and techniques that are common to display work in
various types of businesses. Emphasis will be placed on design, color, tools
and materials, and installation of displays.
Topics include:design and color principles, tools and
materials of the trade, props and fix¬tures, lighting and signing,
installation of displays, store planning, and safety.
Hours: Class/Week -3
D.Lab/Week: 2.00
Pre-requisites:Provisional admission
MKT 110 ENTREPRENEURSHIP (8)
Provides an overview of the activities that are involved in
planning, establishing, and managing a small business enterprise.
Topics include:planning, location analysis, financing, and
development of a business plan.
Hours: Class/Week -6
D.Lab/Week: 4.00
Pre-requisites:Program admission level math achievement
MKT 112 PRINCIPLES OF BANKING (5)
Introduces the history, documents, and operational functions of the
banking industry.
Topics include:history, documents, operations, and
specialized services.
Hours: Class/Week -5
Lab/Week: 0.00
Pre-requisites:Provisional admission
MKT 113 MONEY AND BANKING (5)
Emphasizes the relevance of monetary instruments, intermediaries,
and the central banks to local, state, national, and international
economics.
Topics include:history and evolution of financial
institutions; monetary instruments and flow; and central banking,
operation, and policies.
Hours: Class/Week -5
Lab/Week: 0.00
Pre-requisites:Program admission
MKT 114 FINANCIAL BUSINESS MACHINES (3)
Emphasizes basic calculator, teller terminal, proof machine, and
financial computer use.
Topics include:introduction to types of equipment,
calculators, teller machines, proof machines, and financial
computers.
Hours: Class/Week -1
D.Lab/Week: 4.00
Pre-requisites:MAT 111
MKT 115 FINANCIAL MANAGEMENT (4)
Provides knowledge and applications in the management of personal
and consumer finance.
Topics include:record keeping, budgeting, Credit
principles, invest¬ment principles, and forecasting.
Hours: Class/Week -4
D.Lab/Week: 1.00
Pre-requisites:Program admission
MKT 116 FASHION BUYING (5)
Introduces advanced principles of buying apparel and accessories,
fashion merchandising, and accounting for fashion-related products and
services.
Topics include:assortment planning for apparel and
accessories, locating resources, ordering mer¬chandise, pricing for
profit, and merchandising mathematics.
Hours: Class/Week -5
D.Lab/Week: 0.00
Pre-requisites:MKT 107
MKT 122 MERCHANDISING MANAGEMENT (5)
Develops skills for the potential entrepreneur to effectively
merchandise and manage a business.
Topics include: principles of merchandising, traffic
patterns, basic stock and inventory, inventory control, markups and
markdowns, and types of discounts.
Hours: Class/Week -5
D.Lab/Week: 0.00
Pre-requisites:Program admission
MKT 123 SMALL BUSINESS MANAGEMENT (5)
Summarizes competencies included in the entrepreneurship
specialization and provides opportunities for application and demonstration
of skills.
Topics include:management principles, marketing functions,
financial applications, and entrepreneurial growth potential.
Hours: Class/Week -5
Lab/Week: 0.00
Pre-requisites:ACC 101, ENG 111, MAT 111
MKT 125 RETAIL OPERATIONS MANAGEMENT (5)
Emphasizes the planning, organizing, and managing of retail firms.
Topics include:organizational development, strategic
planning, short-term planning, human resource management, inventory
controls, analysis of profit and loss statements and balance sheets,
and entrepreneurship.
Hours: Class/Week -5
Lab/Week: 0.00
Pre-requisites:Program admission
MKT 130 MARKETING ADMINISTRATION O.B.I I (3)
Introduces the application and reinforcement of marketing
administration and employability principles in an actual job placement or
practicum experience. Students are acquainted with occupational
responsibilities through realistic work situations and are provided with
insights into marketing administration applications on the job.
Topics include:problem solving, adaptability to the job
setting, use of proper interpersonal skills, application of
marketing administration techniques, and professional develop¬ment.
The occupation-based instruction is implemented through the use of
written in¬dividualized training plans, written performance
evaluation, required weekly seminar, and required practicum or
on-the-job training.
Hours: Class/Week -0
O.B.I/Week: 10
Pre-requisites:Program admission, MKT 101; ENG 111(diploma),
or ENG 191(degree)
MKT 131 MARKETING ADMINISTRATION O.B.I II (3)
Focuses on the application and reinforcement of marketing
administration and employability principles in an actual job placement or
practicum experience. Students are acquainted with occupational
responsibilities through realistic work situations and are provided with
insights into marketing administration applications on the job.
Topics include:problem solving, adaptability to the job
setting, use of proper interpersonal skills, application of
marketing administration techniques, and professional develop¬ment.
The occupation-based instruction is implemented through the use of
written in¬dividualized training plans, written performance
evaluation, required weekly seminar, and required practicum or
on-the-job training.
Hours: Class/Week -0
O.B.I/Week: 10
Pre-requisites:MKT 130
MKT 132 BANKING AND FINANCE O.B.I I (3)
Introduces the application and reinforcement of banking and finance
and employability principles in an actual job placement or practicum
experience. Students are ac¬quainted with occupational responsibilities
through realistic work situations and are provided with insights into
banking and finance applications on the job.
Topics include:problem solving, adaptability to the job
setting, use of proper interpersonal skills, application of banking
and finance techniques, and professional development. The
occupation-based instruction is implemented through the use of
written individ¬ualized training plans, written performance
evaluation, required weekly seminar, and required practicum or
on-the-job training.
Hours: Class/Week -0
O.B.I/Week: 10
Pre-requisites:Program admission, ENG 111, MKT 101
MKT 133 BANKING AND FINANCE O.B.I II (3)
Focuses on the application and reinforcement of banking and finance
and employability principles in an actual job placement or practicum
experience. Students are acquainted with occupational responsibilities
through realistic work situations and are provided with insights into
banking and finance applications on the job.
Topics include:problem solving, adaptability to the job
setting, use of proper interpersonal skills, application of banking
and finance techniques, and professional development. The
occupation-based instruction is implemented through the use of
written individ¬ualized training plans, written performance
evaluation, required weekly seminar, and required practicum or
on-the-job training.
Hours: Class/Week -0
O.B.I/Week: 10
Pre-requisites:MKT 132
MKT 134 ENTREPRENEURSHIP O.B.I I (3)
Introduces the application and reinforcement of entrepreneurship and
employability principles in an actual job placement or practicum experience.
Students are acquainted with occupational responsibilities through realistic
work situations and are provided with insights into entrepreneurship
applications on the job.
Topics include: problem solving, adaptability to the job
setting, use of proper interpersonal skills, application of
entrepreneurship techniques, and professional development. The
occu¬pation-based instruction is implemented through the use of
written individualized training plans, written performance
evaluation, required weekly seminar, and required practicum or
on-the-job training.
Hours: Class/Week -0
O.B.I/Week: 10
Pre-requisites:Program admission, ENG 111, MKT 101
MKT 135 ENTREPRENEURSHIP O.B.I II (3)
Focuses on the application and reinforcement of entrepreneurship and
employabil¬ity principles in an actual job placement or practicum
experience. Students are acquainted with occupational responsibilities
through realistic work situations and are provided with insights into
entrepreneurship applications on the job.
Topics include:problem solving, adaptability to the job
setting, use of proper interpersonal skills, application of
entrepreneurship techniques, and professional development. The
occu¬pation-based instruction is implemented through the use of
written individualized training plans, written performance
evaluation, required weekly seminar, and required practicum or
on-the-job training.
Hours: Class/Week -0
O.B.I/Week: 10
Pre-requisites:MKT 134
MKT 136 RETAIL MANAGEMENT O.B.I I (3)
Introduces the application and reinforcement of retail management
and employa¬bility principles in an actual job placement or practicum
experience. Students are acquainted with occupational responsibilities
through realistic work situations and are provided with insights into retail
management applications on the job.
Topics include:problem solving, adaptability to the job
setting, use of proper interpersonal skills, application of retail
management techniques, and professional development. The
occupation-based instruction is implemented through the use of
written individual¬ized training plans, written performance
evaluation, required weekly seminar, and required practicum or
on-the-job training.
Hours: Class/Week -0
O.B.I/Week: 10
Pre-requisites:Program admission, ENG 111, MKT 101
MKT 137 RETAIL MANAGEMENT O.B.I II (3)
Focuses on the application and reinforcement of retail management
and employability principles in an actual job placement or practicum
experience. Students are ac¬quainted with occupational responsibilities
through realistic work situations and are provided with insights into retail
management applications on the job.
Topics include:problem solving, adaptability to the job
setting, use of proper interpersonal skills, application of retail
management techniques, and professional development. The
occupation-based instruction is implemented through the use of
written individual¬ized training plans, written performance
evaluation, required weekly seminar, and required practicum or
on-the-job training.
Hours: Class/Week -0
O.B.I/Week: 10
Pre-requisites:MKT 136
MKT 161 SERVICE INDUSTRY BUSINESS ENVIRONMENT (2)
Introduces students to the services industry.
Topics include:an introduction to the service industry
business environment, an introduction to life-long learning, work
ethics and positive behaviors required for exceptional customer
service, an introduc¬tion to customer relations, working together
successfully on teams, and basic business principles.
Hours: Class/Week -2
Lab/Week: 0.00
Pre-requisites:Program admission
MKT 162 CUSTOMER CONTACT SKILLS (6)
Provides students with skills necessary to communicate with
customers and successfully manage that relationship in both telephone and
face-to-face situations.
Topics include:skills to effectively communicate with
customers, developing rapport with customers, problem-solving in
customer service, telephone skills, sales skills in the ser¬vice
environment, managing the difficult customer, and managing the
multicultural customer. Computer-Based Training (CBT) is used to
allow students to practice skills using simulated business
situations.
Hours: Class/Week -6
Lab/Week: 0.00
Pre-requisites:MKT 161
MKT 163 COMPUTER SKILLS FOR CUSTOMER SERVICE (3)
Provides students with the fundamentals of computer skills used in a
customer service environment.
Topics include:introduction to computer technology,
introduction to the Windows environment, introduction to word
processing, introduction to spreadsheets, introduction to databases,
introduction to E-mail, and Credit card processing.
Hours: Class/Week -3
Lab/Week: 0.00
Pre-requisites:MKT 162
MKT 164 BUSINESS SKILLS FOR THE CUSTOMER SERVICE ENVIRONMENT (3)
Provides students with the fundamentals of basic business skills
used in the customer service environment.
Topics include:introduction to business correspondence,
basic business calculations, change management, managing multiple
tasks and priori¬ties, and tools for team problem-solving and
service improvement.
Hours: Class/Week -3
Lab/Week: 0.00
MKT 165 PERSONAL EFFECTIVENESS IN CUSTOMER SERVICE (1)
Provides students with skills that will allow them to present a
positive image to both co-workers and customers.
Topics include:personal wellness and stress management,
positive image, and job interview skills.
Hours: Class/Week -1
Lab/Week: 0.00
Pre-requisites:MKT 164
MKT 208 Service Marketing (5)
This course defines the service industry and illustrates how to utilize methods of reaching and maintaining customers.
Topics include:service industry classifications, strategies in balancing demand and capacity, developing a marketing plan, customer loyalty, technology, and trends.
Hours: Class/Week -1
Lab/Week: 0.00
Pre-requisites:
MKT 228 Advanced Marketing (5)
This course gives an in depth study of marketing research, consumer behavior, and Marketing management strategies in a complex global environment.
Topics include:Marketing research, consumer behavior, strategic management competitive advantage, and market segmentation.
Hours: Class/Week 5
Lab/Week: 0.00
Pre-requisites:
MKT 232 Advanced Selling (5)
Topics include:
Hours: Class/Week 5
Lab/Week: 0.00
Pre-requisites:
MSD 100 Management Principles (5)
Develops skills and behaviors necessary for successful supervision of people and job responsibilities. Emphasis will be placed on, real life concepts, personal skill development, applied knowledge and managing human resources. Course content is intended to help managers and supervisors deal with a dramatically changing workplace being affected by technology changes, a more competitive and global market place, corporate restructuring and the changing nature of work and the workforce.
Topics include:Understanding The Manager’s Job and Work Environment, Building an Effective Organizational Culture, Leading, Directing, and the Application of Authority, Planning, Decision-Making, and Problem-Solving, Human Resource Management, Administrative Management, Organizing, and Controlling.
Hours: Class/Week -5
Lab/Week: 0.00
Pre-requisites:
MSD 101 ORGANIZATIONAL BEHAVIOR
Provides a general knowledge of the human relations aspects of the senior-subordinate workplace environment.
Topics include: employee relations principles, problem solving and decision making, leadership techniques to develop employee morale, human values
and attitudes, organizational communications, interpersonal communications, and employee conflict.
Hours: Class/Week ¬ 5 D. Lab/Week ¬ 0
P. Lab/Week 0
Credit - 5
Prerequisite: Provisional admission
MSD 102 EMPLOYMENT LAW
Develops a working knowledge of the legal environment of business necessary for supervisors.
Topics include: the legal system and public
policy making, administrative law and business contracts, individual accountability and liability, debtor-creditor relationships, interpreting and
understanding federal protective laws relating to consumers and competition, the Uniform Commercial Code, Title VII of the Civil Rights Act,
OSHA (Occupational Safety and Health Administration) regulations, and employee protective laws.
Hours: Class/Week ¬ 5 D. Lab/Week ¬ 0
P. Lab/Week 0
Credit - 5
Prerequisite: Provisional admission
MSD 103 LEADERSHIP AND DECISION MAKING (5)
Familiarizes the student with the principles and methods of sound leadership and decision making.
Topics include:basic leadership principles and how to use them to solicit cooperation, use of leadership to develop the best possible senior-subordinate relationships, the various decision making processes, the ability to make sound and timely decisions, leadership within the framework of the major functions of management, and delegation of authority and responsibility.
Hours: Class/Week -5
Lab/Week: 0.00
Pre-requisites:Provisional Admission
MSD 104 HUMAN RESOURCE MANAGEMENT
This course is designed as an overview of the Human Resource Management (HRM) function and the manager and
supervisor's role in managing the career cycle from organizational entry to exit. It acquaints the student with the authority,
responsibility, functions, and problems of the human resource manager, with an emphasis on developing familiarity
with the real world applications required of employers and managers who increasingly are in partnership with HRM
generalists and specialists in their organizations.
Topics include: strategic human resource management, contemporary
issues in HRM: ethics, diversity and globalization; the human resource/supervisor partnership; human resource planning
and productivity; job description analysis, development, and design: recruiting, interviewing, and selecting employees;
performance management and appraisal systems; employee training and development: disciplinary action and employee
rights; employee compensation and benefits; labor relations and employment law; and technology applications in HRM.
Hours: Class/Week ¬ 5 D. Lab/Week ¬ 0
P. Lab/Week 0
Credit 5
Prerequisite: Provisional admission
MSD 105 LABOR MANAGEMENT RELATIONS
Provides a student with an overview of the relationship of rank and file employees to management in business organizations.
The nature of the workplace, the economic foundations of work organizations, and the history of the relationship between management
and labor is examined. The course acquaints the student with the principles of developing positive relationships between management and
labor within the context of the legal environment governing labor relations.
Topics include: the nature of the American workplace; the economic
history of business organizations, the historical roots of labor-management relations; adversarial and cooperative approaches to labor relations;
the legal framework of labor relations; employee-employer rights; collective bargaining and union organizing processes; union and nonunion
grievance procedures; international labor relations; and the future of labor-management relations in a changing economy. Case studies, readings,
and role-plays are used to simulate workplace applications in labor relations.
Hours: Class/Week ¬ 5 D. Lab/Week ¬ 0
P. Lab/Week 0
Credit 5
Prerequisite: Provisional admission
MSD 106 PERFORMANCE MANAGEMENT
Provides a basic understanding of project management functions and processes.
Topics include: team selection and management; project planning,
definition and scheduling of tasks; resource negotiation, allocation, and leveling; project control, monitoring, and reporting; computer tools for project
planning and scheduling; managing complex relationships between project team and other organizations; critical path methodology; and total quality management.
Hours: Class/Week ¬ 5 D. Lab/Week ¬ 0
P. Lab/Week 0
Credit 5
Prerequisite: Provisional admission
MSD 107 EMPLOYEE TRAINING AND DEVELOPMENT
Addresses the challenges of improving the performance and career potential of employees, while benefiting the student in their own preparation
for success in the workplace. The focus is on both training and career and personal development. Shows the student how to recognize when training
and development is needed and how to plan, design, and deliver an effective program of training for employees. Opportunities are provided for the
student to develop their own career plans, assess their work-related skills, and practice a variety of skills desired by employers.
Topics include:developing a philosophy of training; having systems approach to training and development; the context of training; conducting a needs analysis;
critical success factors for employees: learning principles; designing and implementing training plans; conducting and evaluating training; human
resource development and careers; personal career development planning; and applications in interpersonal relationships and communication.
Hours: Class/Week ¬ 5 D. Lab/Week ¬ 0
P. Lab/Week 0
Credit5
Prerequisite: Provisional admission
MSD 109 MANAGERIAL ACCOUNTING AND FINANCE
The focus of this course is to acquire the skills and concepts necessary to use accounting information in managerial decision making.
Course is designed for those who will use, not necessarily prepare, accounting information. Those applications include the use of
information for short and long term planning, operational control, investment decisions, cost and pricing products and services. An
overview of financial accounting and basic concepts of finance provides an overview of financial statement analysis.
Topics include:Accounting background, accounting equation, financial statements and financial statement analysis, budgeting and planning, applied
analysis for management decisions, cost flow analysis in manufacturing with applications in process improvement, applications in
product profitability, cost and pricing, client/server technology: computer software applications, payroll, income tax, inventory
management, ethical responsibilities.
Hours: Class/Week ¬ 5 D. Lab/Week ¬ 0
P. Lab/Week 0
Credit 5
Prerequisite: Provisional admission
MSD 112 INTRODUCTION TO BUSINESS AND ECONOMICS
This course is designed to provide the student with an overview of the functions of business in the market system. The
student will gain an understanding of the numerous decisions that must be made by managers and owners of businesses.
Topics include: the market system, the role of supply and demand, financial management, legal issues in business, employee relations,
ethics, and marketing.
Hours: Class/Week ¬ 5 D. Lab/Week ¬ 0
P. Lab/Week 0
Credit 5
Prerequisite: Provisional admission
MSD 113 BUSINESS ETHICS
Provides students with an overview of business ethics and ethical management practices, with emphasis on the process of ethical
decision-making and working through contemporary ethical dilemmas faced by business organizations, managers and employees.
The course is intended to demonstrate to the students how ethics can be integrated into strategic business decisions and can be
applied to their own careers. The course uses a case study approach to encourage the student in developing analytical, problem-solving,
critical thinking and decision-making skills.
Topics include: An overview of business ethics; moral development and moral reasoning;
personal values, rights, and responsibilities; frameworks for ethical decision-making in business; justice and economic distribution;
corporations and social responsibility; corporate codes of ethics and effective ethics programs; business and society: consumers
and the environment; ethical issues in the workplace; business ethics in a global and multicultural environment; business ethics in cyberspace;
and business ethics and the rule of law.
Hours: Class/Week ¬ 5 D. Lab/Week ¬ 0
P. Lab/Week 0
Credit 5
Prerequisite: Provisional admission
MSD 114 MANAGEMENT COMMUNICATION TECHNOLOGIES
This course focuses on communication, supervision, and organizations in the age of technology. It builds on the basic computer
skills introduced in SCT 100 using computer-based technology to develop skills in applying information technology. The
student will create written, verbal, and electronic communication applied to supervisory functions in the work place.
Topics include: word processing applications; spreadsheet applications; database applications, presentation technology and applications,
graphical interface applications, interpersonal communications; organizational communications; applications come from communications,
human resource management, and general business.
Hours: Class/Week ¬ 5 D. Lab/Week ¬ 0
P. Lab/Week 0
redit5
Prerequisite: Provisional admission, SCT 100
MSD 205 SERVICE SECTOR MANAGEMENT
This course focuses on supervision in the service sector with special emphasis on team building, quality management, and
developing a customer focus. The challenge of providing world-class customer service is addressed through sections on
principles of service industry supervision, career development, problem solving, stress management, and conflict resolution.
Topics include: principles of service industry supervision, team building, customer service operations, TQM in a service environment,
business software applications, communication in the service sector, introduction to information systems, selling principles and sales
management, retail management, and legal issues in the service sector.
Hours: Class/Week ¬ 5 D. Lab/Week ¬ 0
P. Lab/Week 0
Credit5
Prerequisite: None
MSD 206 PROJECT MANAGEMENT
Provides a basic understanding of project management functions and processes.
Topics include: team selection and management; project
planning, definition and scheduling of tasks; resource negotiation, allocation, and leveling; project control, monitoring, and reporting;
computer tools for project planning and scheduling; managing complex relationships between project team and other organizations;
critical path methodology; and total quality management.
Hours: Class/Week ¬ 5 D. Lab/Week ¬ 0
P. Lab/Week 0
Credit5
Prerequisite: Provisional admission
MSD 210 TEAM PROJECTS
This course utilizes team methodologies to study the field of management. It encourages students to discuss their perception of
management practices which have been studied during the management program.
Topics include: current issues and problems in
management and supervision and state-of-the-art management and leadership techniques. Students will be put into teams, will
work on team projects to demonstrate their understanding of the competencies of this course, and will do peer evaluation. Potential
team projects could include authoring a management book covering the competencies, videos, web sites, bulletin boards, and slide
presentations amongst others.
Hours: Class/Week ¬ 5 D. Lab/Week ¬ 0
P. Lab/Week 0
Credit5
Prerequisite: Provisional admission
MSD 220 MANAGEMENT OCCUPATION BASED INSTRUCTION I
Reinforcement of management, supervision, and employability principles in an actual job placement or through a practicum
experience. Students are acquainted with occupational responsibilities through realistic work situations and are provided
with insights into management and supervisory applications on the job.
Topics include: problem solving, adaptability to the job setting, use of proper interpersonal skills, application of management
and supervisory techniques, and professional development. The occupation-based instruction is implemented through the use of a
practicum or internship and all of the following: written individualized training plans, written performance evaluation,
and a required weekly seminar.
Hours: Class/Week ¬ 5 D. Lab/Week ¬ 0
P. Lab/Week 10
Credit 3
Prerequisite: Provisional admission
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